Technology and AI for real businesses

Intelligence that answers, books and runs it for you.

AI agents on WhatsApp, automation, portals, websites and technology consulting, tailor-made, with premium design and real engineering.

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24/7 service
WhatsApp native
Tailored to your niche

01 — Manifesto

We don't deliver a bot with canned answers. We build operations that understand context, reply in seconds, know when to bring in a person and log every conversation. And when the problem is at the foundation, in the network, the equipment or security, we diagnose before we build. Cutting-edge technology, without making life harder for whoever runs the business.

02 — Product

Human-like service, at superintelligent machine scale.

SaaS · Customer service

Malak One

A human-like customer service agent on WhatsApp. It talks like a person, answers questions, qualifies the lead, books appointments and follows up afterwards.

Calendar and CRM as optional modules, switched on when the business needs them
Ready for 10 niches out of the box: clinics, salons, schools, laundries and more
Hands the conversation to a person at the right moment
Dashboard with a log of every conversation

I want Malak One malakone.com.br ↗

Front deskonline

Hi! Do you have anything tomorrow afternoon?

Hi! Yes, I do 😊 Tomorrow at 2 pm or 4:30 pm. Which works best for you?

4:30 pm

Perfect! Could you confirm your full name so I can hold the slot?

Carla Mendes

📅

BookedTomorrow · 4:30 pm · Carla Mendes

All set, Carla! I'll send you a reminder tomorrow morning.

Repliesin seconds

Calendarin sync

03 — Services

Everything your operation needs, with technology, intelligence and professionalism.

Custom AI agents

Your business has its own rules. We build the agent on top of them: prices, hours, policies, exceptions and your brand's tone of voice. It knows what it can promise and when to hand the conversation to your team.

WhatsAppSchedulingAutomatic confirmationFollow-upHuman takeover

n8n automation

Systems that talk to each other: spreadsheets, email, calendar, databases, phone alerts and daily reports.

Cinematic websites

This website is the sample: next-generation animation, premium finish and fast loading on mobile.

Portals with login

Web systems with per-user access and protected data. For example, issuing tax invoices without having to understand tax rules.

Landing pages and link-in-bio pages

For companies, professionals, influencers, sales reps and resellers: a single address, with your branding, that puts your audience one tap away from talking to you, buying or saving your contact.

All your links in one placeQR code for business cards, counters and packagingWhatsApp with a ready-made messageOne or several WhatsApp numbersSave contact to phoneOne-tap call and emailInstagram, TikTok and YouTubeMap and opening hoursGallery and product catalogTestimonialsYour own domainPremium version with video

AI and technology consulting

Understand before building. We map where AI and automation truly save time, and we assess the IT infrastructure when it is what holds the company back. You leave with a clear plan, even if you decide not to move forward with us.

AIProcessesIT infrastructureInformation securitySee IT consulting →

04 — IT consulting

When technology holds the company back, the problem has a cause. We find it.

For companies struggling with technology or running on outdated infrastructure: a complete assessment of the network, the equipment and information security, with a clear action plan, priorities and estimated investment.

Sound familiar?

The network or the internet drops, and nobody can say why
Old computers and servers, out of warranty
A backup that has never really been tested
Worried about ransomware or a break-in

I want an IT assessment

Assessment · risk matrixanalyzing

Impact →

Exposed remote accessUntested backup Out-of-warranty equipmentOverloaded Wi‑Fi Cabling

Likelihood →

HighMediumLow

Network monitor · business days2 outages logged

Network and internet

A general check to find the source of network outages and slowdowns.

Equipment

Age, condition and warranty, and what is already at the end of its life.

Security and data

Backups with restore tests, antivirus, updates, access control and email.

People and processes

Who is responsible for each part of IT, and what the team experiences day to day.

How it works

Listening
We talk to everyone, from the board to the front line.
On-site verification
We check every point and measure the network on real working days: what people report is not always the cause.
Classification
Every finding backed by evidence and rated High, Medium or Low risk.
Action plan
Solutions prioritized for 30 days, 90 days and 6 to 12 months, with estimated investment.

What you get

Executive report for the board and technical report for IT
Risk matrix and prioritized action plan
Risk questionnaire based on ISO 27001 and the CIS Controls, reusable for audits and cyber insurance

Confidentiality and LGPD (Brazil's data protection law)No technical testing without signed authorizationAlongside your IT, in-house or outsourced

05 — Real cases

In production, not in a pitch deck.

Projects delivered and running. Names stay confidential; the numbers are the ones measured in each case.

Executive transportationService agent + scheduling

trips successfully booked by the agent while the driver is driving, without touching the phone.

Answers and quotes
Replies instantly, calculates the real route on the map and gives the trip price.
Books on its own
Closes the trip with the passenger and writes it straight into the driver's calendar.
Confirms in advance
Before the trip, it confirms the time with the passenger.
After the trip
After the ride, it sends a thank-you and follow-up message.

I want an agent like this

Executive Transportonline

Good morning! I need a car tomorrow at 6 am to Guarulhos airport.

Good morning! Sure 🚘 Route calculated: about 50 min to the airport. Shall I book it for 6 am?

Go ahead and book it!

📅

Trip bookedTomorrow · 6:00 am · Airport

Day before · 8:00 pm

Just confirming your trip tomorrow at 6 am. Is everything still on?

Confirmed 👍

After the trip

Thanks for riding with us! How was your experience?

Driverdriving

Agenda+470 trips

Dance schoolCustom WhatsApp agent

0classes

with schedules, prices and rules at the agent's fingertips, any time

of conversations happen outside business hours. The agent replies instantly, at night and on weekends: no lead waits for the school to open.

Invites to a trial class only once all questions are answered
Stays silent for 20 min when the front desk takes over
Leads from ads get a straight answer in the very first message

Tax invoice (NF-e) issuingWeb portal with login

0steps

to issue a tax invoice: customer, products and quantity. Everything else is pre-filled.

Per-user login, with each company seeing only its own data
Invoice PDF and XML one click away
Multiple companies in the same system

Results from specific cases, measured in each project. Every business is different, and the assessment comes before any promise.

06 — Method

From conversation to operation in four steps.

Assessment

We understand how the business works today: where time is lost, where customers are lost.

Design

A clear proposal: what will be built, what stays with the team and how we will measure it.

Build

Development and testing with real conversations from your niche before going live.

Operation

Monitoring, failure alerts and continuous tuning after delivery.

07 — Behind it

What you don't see in the conversation is what makes it work.

Failure alerts
If something breaks, we know right away, by email and WhatsApp, before your customer notices.
Conversation log
Every exchange is logged, with response time and outcome, so it can be reviewed and improved.
Protected data
Permission-based access, secrets kept out of the code and LGPD compliance from day one.
Human in control
Your team can take over any conversation, and the agent knows when to step back.

08 — FAQ

Frequently asked questions.

How much does it cost?

Every project is designed for the business, so pricing is on request. Message us on WhatsApp and, once we understand your case, we'll send a clear proposal with no fine print.

Do I need to change my WhatsApp number?

In most cases, no. The agent works on the number your customers already know.

Does the agent work for my niche?

We already serve a school, executive transportation and a company that issues tax invoices, and Malak One comes ready for 10 niches. If your business talks to customers on WhatsApp, it's worth a conversation.

What if the customer wants to talk to a person?

Your team takes over whenever it wants, and the agent stays silent in the meantime. It is also instructed to pass on anything it doesn't know or can't answer.

How long does it take?

It depends on the scope. A website or link-in-bio page is much faster than an agent with scheduling and payments. The timeline comes in the proposal, along with the steps.

My company already has IT, in-house or outsourced. Does consulting make sense?

Yes. We work alongside your team and your provider, not against them. The assessment shows what is fine, what needs attention and who is responsible for each part.

Does consulting include fixing what is found?

The assessment delivers the action plan with priorities and estimated investment. Implementing the improvements can be quoted separately, with us or with whoever the company prefers.

Will you touch our systems?

Nothing technical happens before a signed authorization. Passwords are typed in by the company's own team, and everything we see stays confidential.

Are my data and my customers' data safe?

We use permission-based access, keys kept out of the code and collect only what is needed, following the LGPD (Brazil's data protection law).

Next step

Shall we design your operation?

Tell us how your business works today, or where technology is holding it back. We'll show you what can be automated and what needs improving.

+55 11 99604-8026